Uber and Lyft have succumbed to scrappy tactics recently to win customers and market share.
The ground transportation industry, over saturated by cab companies, has been disrupted by services like Uber and Lyft, companies that seek to make transportation easy and affordable. Consumers can download an app, enter their credit card information and press a button to summon a private driver to their exact location. So, what’s the difference between Uber and Lyft?
I’ve used the Uber service in many cities around the country: NYC, DC, Charlotte, Atlanta and San Francisco. My only experience with Lyft was in the Bay Area – twice. Uber offers a more “private driver” experience. You sit in the back of the car. It’s very clean, and there’s bottled water most of the time. Uber X is the less expensive option. The über archnemesis, Lyft, is a less polished private driver service. The Lyft drivers sport neon pink, fuzzy mustaches, and they ask passengers to ride in the front which “creates a more friendly environment.” One Lyft driver offered me candy.